Privacy Policy

1. Introduction

Welcome to Prepwize! We're here to help you prepare for your CA Inter Audit and CA Final Audit exams. Your privacy matters to us, and we want to be transparent about how we handle your information. This policy explains what information we collect and how we use it when you use our website to purchase courses.

2. Information We Collect

When you purchase our CA Audit courses through our website, we collect basic information:

• Your name, email address, and phone number (so we can reach you when needed)
• Account login details (to keep your account secure)
• Payment information (handled securely by our payment partners - we don't store your card details)
• Which CA Audit course you've purchased (CA Inter Audit or CA Final Audit)

We also collect some technical information automatically when you visit our website:

• Device and browser information (to ensure the website functions properly)
• Cookies to remember your preferences and keep you logged in during purchase
• Website usage data (pages visited, time spent on site)

3. How We Use Your Information

We use your information to:

• Process your course purchases and send you receipts
• Enable access to your purchased courses
• Send you important updates about your courses, new content, or exam tips
• Respond to your questions and help with technical issues
• Improve our website and courses based on user feedback
• Keep our website secure and prevent misuse
• Personalize your experience on our website

4. Sharing Your Information

We respect your privacy. We don't sell your personal information to anyone. We only share it when necessary:

• With trusted service providers who help us run the platform (like payment processors and video hosting)
• If required by law or to protect our rights
• If we need to contact you about important course updates or changes

5. Keeping Your Data Safe

We take security seriously and use industry-standard measures to protect your information. Your payment details are handled by secure payment gateways, and we use encryption to keep your account safe. However, no online system is 100% secure, so please keep your password private and let us know if you notice anything suspicious.

6. Your Rights

You have control over your information. You can:

• View and update your account information anytime
• Correct any wrong information in your profile
• Request a copy of your data
• Ask us to delete your account (though you'll lose access to your courses)
• Opt out of marketing emails (we'll still send important course updates)

7. Cookies and Tracking

We use cookies on our website to remember your login during the purchase process and improve your browsing experience. You can disable cookies in your browser, but some features (like staying logged in during checkout) might not work properly.

8. Updates to This Policy

We may update this policy occasionally to reflect changes in how we operate. When we make significant changes, we'll update the date at the top and notify you via email. We encourage you to check this page from time to time.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp.

Location: Mumbai, India